| Our
Shipping Guarantee:
All items are in stock and ready to ship. We usually
ship within 7 days--often sooner, rarely later. We will
call or email you immediately if there are any delays
or problems with your order. We ship anywhere in the
world and are proud of being a dependable plus size
vendor.
Shipping costs and/or California state sales tax (8.25%
- CA residents only) will be added to an order's grand
total should the customer overlook the selection of
their shipping location (Step 2: Shipping) during the
check-out process. The customer is notified of this
change via email, along with their adjusted total charge
amount.
Shipping is calculated prior to any applicable discounts
or coupons. Packages originate from Lakewood, California,
90713. Most of our garments weigh an average of 1lb
to 1.5 lbs.
We cannot ship to P.O. Boxes.
UPS Ground Shipping to the Contiguous
United States:
We ship our contiguous U.S. orders by UPS Ground
with shipping and handling charges based on weight and
distance. Standard time to ship is within one week of
receiving your order. All UPS orders receive a tracking
email from QuantumViewNotify@ups.com. You may track
your UPS package on our web site.
UPS Ground Example Rates as of 01.01.08:
| |
So.
California |
Texas |
New York |
| 1
lb |
$9.55 |
$10.15 |
$10.35 |
| 2
lb |
$9.60 |
$10.65 |
$11.05 |
| 3
lb |
$9.65 |
$11.00 |
$11.65 |
| 4
lb |
$9.70 |
$11.30 |
$12.05 |
| 5
lb |
$10.00 |
$11.55 |
$12.40 |
| 6
lb |
$10.10 |
$11.75 |
$12.65 |
Note: California shipping is separated into three different
zones.
Northern California is any zip code beginning with 939xx-961xx.
Central California is any zip code beginning with 931xx-938xx.
Southern California is any zip code beginning with 900xx-930xx.
USPS Priority Shipping to AK,
HI, VI, PR, GU & FPO AE/APO:
Orders shipped to Alaska, Hawaii, the Virgin Islands,
Puerto Rico, Guam or FPO AE/APO addresses will be shipped
via USPS Priority Mail with delivery confirmation. Standard
time to ship is within two weeks of receiving your order.
USPS orders over 12 pounds require a
shipping quote.
USPS Priority Mail Example
Rates as of 01.01.08:
| |
AK,
HI, VI, PR, GU & FPO AE/APO |
| 1
lb |
$11.55 |
| 2
lb |
$13.55 |
| 3
lb |
$16.05 |
| 4
lb |
$18.05 |
| 5
lb |
$20.55 |
| 6
lb |
$21.55 |
International
Shipping:
We ship anywhere in the world. We use United States
Postal Service, and we ship by two different methods:
Global Express and International Airmail. The cost is
calculated based on the weight of the package and its
destination.
For orders over $100 in value or over 4lbs, we ship
by USPS Global Express. This method is fast (3-5 days),
insured and trackable, and more expensive. Delivery
is guaranteed.
For orders under $100 in value and under 4 lbs, we also
offer USPS Airmail Letterpost. This method is slower
(7-14 days or longer) and uninsurable, therefore we
do not guarantee delivery. We have not lost a package
to date, however, we will only ship packages by this
method if the value is under $100.00.
International packages ship within 2 weeks.
Please
contact us for specific International shipping quotes.
International Shipping Example
Rates as of 01.01.08:
| 3lb.
package |
|
USPS Airmail |
| To
Canada |
|
$16 |
| To
UK |
|
$26 |
| To
Japan |
|
$29 |
| 5lb.
package |
|
Airmail |
| To
Canada |
|
$24 |
| To UK |
|
$40 |
| To
Japan |
|
$41 |
Express
Shipping:
UPS offers several express shipping methods from 3 Day
Select to Supersonic Same Day. Please call us toll-free
at 1-888-411-9790 for rate quotes and information.
Return
Policy:
Regular Price & Sale Items
We offer a full money back guarantee. If you're not
completely satisfied with your purchase (for any reason),
send it back to us within 30 days for a full refund,
less shipping costs. Returns made after 30 days will
be considered for exchange or store credit only. Exchanges
are sent free of shipping/handling charges. When using
store credit, shipping and handling charges will apply.
Purchases must be returned unused, clean, and with all
tags attached. All orders (except final sales) are packed
with a return sheet with full return address and instructions.
Clearance Items
Clearance items discounted up to 35% are returnable
for exchange or store credit only. If
you're not completely satisfied with your purchase (for
any reason), send it
back to us within 30 days for exchange or store credit,
less shipping costs.
Clearance items cannot be returned after 30 days. Purchases
must be returned
unused, clean, and with all tags attached. Coupons and
discounts cannot be
used on clearance items unless otherwise noted.
Final Sale Items
Clearance items discounted 40% or more are final sale items. Items sold as a final sale are not returnable. These items are clearly marked with the phrase "all sales final". All yardage sales are final.
ByRo! Swimwear
Full refund, exchange, or store credit if suit is
returned two weeks (14 days, including weekends and
holidays) from the day you receive it. After two weeks,
returned swimsuits can be exchanged or store credit
will be given. No refunds if swimsuit is returned after
14 days.
Backorder Policy:
An order for an item that is temporarily out
of stock is called a "backorder." When you purchase
an item on backorder, we will ship the item to you via
UPS Ground shipping as soon as it becomes available.
All backordered items are listed with an estimated arrival
date. If there is a significant change in the arrival
date, we will notify you by e-mail. You are never charged
for a back-ordered item until it is shipped, and you
may cancel an item on backorder at any time by sending
us an email or calling us toll free at 888.411.9790.
You do not pay additional shipping for backorders. In
regards to an international order, we can only ship
one package per international order. If your order consists
of several items, one or more of which are on backorder,
we cannot ship the in-stock items until the backordered
items become available.
In case of international orders, if you want to receive
your in-stock items right away, you must remove the
backordered items from your order and re-order them
separately, as a new order. As we do with standard international
orders, we will advise you via e-mail of your shipping
costs and options.
Not all items that go out of stock are automatically
backordered. All backordered items have options in the
choice field of the corresponding style. If you do not
see the style, color, or size that you need, and there
is no option for it on the corresponding page, that
means we have run out and will not be reordering at
this time.
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